Responsible Gambling
Gambling should be an enjoyable form of entertainment. If gambling is causing problems for you or someone you care about, help is available. This page provides resources and tools to support responsible gambling.
Recognising Problem Gambling
Problem gambling can affect anyone. Common warning signs include:
- Gambling with money needed for bills, rent or food
- Chasing losses — continuing to gamble to win back lost money
- Lying to family or friends about gambling activity
- Feeling anxious, irritable or depressed when not gambling
- Neglecting work, family or other responsibilities due to gambling
- Borrowing money or selling assets to fund gambling
- Failed attempts to cut back or stop gambling
Australian Support Services
- Gambling Help Online: 1800 858 858 — free, 24/7 counselling service for all Australians
- Gamblers Anonymous Australia: gaaustralia.org.au — peer support network
- Lifeline: 13 11 14 — crisis support 24/7
- beyondblue: 1300 22 4636 — mental health support
Tools Available at National Casino
National Casino provides the following responsible gambling tools accessible via account settings:
- Deposit Limits: Set daily, weekly or monthly deposit caps
- Loss Limits: Restrict the amount you can lose in a set period
- Session Time Reminders: Receive alerts after a set playing time
- Cooling-Off Period: Temporarily suspend your account for 24h, 7 days or 1 month
- Self-Exclusion: Permanently exclude yourself from the casino — contact support to request
- Reality Checks: On-screen reminders about session duration and spend
Safer Gambling Tips
- Set a budget before you play and stick to it
- Never gamble with money you can't afford to lose
- Treat gambling as entertainment, not a way to make money
- Take regular breaks and set time limits
- Don't gamble when emotionally distressed, tired or intoxicated
- Keep gambling fun — if it stops being fun, stop playing
Blocking Software
Software tools can help block access to gambling sites:
- Gamban — blocks thousands of gambling sites across all devices
- BetBlocker — free blocking software for 18 months
- Net Nanny — family filtering and site blocking
🎗️ Remember: Help is always available. If gambling is affecting your life, please reach out — 1800 858 858 is free, confidential and available 24 hours a day.